We at Noel Christmas Store truly hope that you are satisfied with your purchase. If, for any reason, you are unhappy with your purchase, we will accept returns within 10 days of your shipment received. Items must include all original paperwork, pieces or parts in order for a refund to be made.
There will be a 15% restocking fee on all returned merchandise.
Sale merchandise may not be returned.
In order to process your return please contact us via e-mail or phone to receive a return authorization number (RA#).
Merchandise returned without a RA# will not be refunded.
Upon receipt of your return we will gladly issue an exchange or refund your money to the original form of purchase less shipping & handling and a 15% restocking fee.
Christmas trim, home decorations and accessories are not returnable after December 20, 2010.
Personalized items, limited editions, custom orders, and discounted merchandise are not returnable or refundable.
